About ProceMX

Enterprise operational software built from real-world complexity.

Twenty years of mission-critical deployments shaped MX — from post-9/11 recovery to state and federal hurricane response, from utilities and infrastructure to city operations and basecamps. Offices in the US and UK.

↳ A partnership-driven business. Long relationships. Real operations.

procemx / heritage20+ years
1990s
Founders' AI research begins — pattern recognition, applied AI for operations.
2001+
Post-9/11 recovery operations in lower Manhattan. The operational DNA of MX.
2010s
MX deployed across utilities, infrastructure, and large-scale field operations.
2020s
State and federal hurricane response. Basecamps, debris, recovery at scale.
Now
MX, MX+, and MX:Spatial — with secure, governed AI built into the platform.
§ 01 · Where MX came from

Built from real operational complexity.

ProceMX builds enterprise operational software for complex field and asset-heavy environments. With offices in the US and UK, we have earned a reputation for delivering mission-critical applications to major customers worldwide. The MX platform did not emerge from a product-market hypothesis — it grew out of two decades of real operations.

Our software has been at the heart of emergency disaster response in the USA for over twenty years — from post-9/11 recovery in lower Manhattan to current deployments alongside state and federal hurricane response. We have worked alongside agencies and state leadership to provide full end-to-end visibility on what's logged, what needs to be done, when it's been done, and the financials at every step.

Outside emergencies, MX is trusted across utilities, energy, asset and infrastructure management, and city operations — sectors where performance, resilience, and scalability are not negotiable. Long-standing customer relationships and a partnership-driven approach remain at the core of how we work.

The ProceMX team has been working with Artificial Intelligence since the 1990s. That heritage informs how we treat AI today: as a powerful complement to the platform, never a replacement for its audit trail, permission model, or human oversight.

§ 02 · Why ProceMX

Eight things we believe about operational software.

These are not slogans. They are the principles that shape the platform — and the trade-offs we are willing to make.

01

Built from real operational complexity

Twenty years of real operations shaped MX. Not a hypothesis — a working platform.

02

Highly configurable, without losing control

Configurable enough to match different operational models. Governed enough for the enterprise.

03

Field and offline capable

MX+ keeps crews working through patchy connectivity. Tested in disasters, basecamps, and remote sites.

04

Spatially intelligent

Beyond points on a map. Spatial reasoning that connects to actual operational workflows.

05

Enterprise integration ready

APIs, SSO, ERP, GIS, EAM, data warehouse, and customer-specific systems.

06

AI-enabled but governed

AI extends MX through chat, RAG, MCP, and agents — within the platform's permission model.

07

Built for emergency environments

High-pressure, fast-moving, audit-heavy operations are not a stretch goal — they are our starting point.

08

Experienced with enterprise & government-adjacent customers

Long-standing relationships across utilities, infrastructure, agencies, and large enterprises.

§ 03 · Where MX is deployed

The sectors that shape the platform.

MX is used across sectors where performance, resilience, and scalability are critical. Each sector has shaped the platform — and continues to.

S·01Emergency response & disaster recovery
S·02Utilities & energy
S·03Asset & infrastructure management
S·04City operations
S·05Basecamps & temporary housing
S·06Debris management
S·07Logistics (vendors → LSAs → PODs)
S·08Renewables & distributed energy
§ 04 · Where we are

US and UK.

Offices across two time zones. Operations across many more.

REGION

United States

Emergency, recovery, and large-scale operations across the US.

+1 929 552 1723
REGION

United Kingdom

Enterprise customers and product engineering team.

+44 (0)141 673 0006
info@procemx.comLinkedIn ↗X (Twitter) ↗
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Tell us about
your operation.

We have worked across emergency response, infrastructure, utilities, city operations, and basecamps for over twenty years. Let us listen to yours.

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