Work Management is one of the core modules of the MX platform, providing powerful tools for planning, coordinating, and executing operational activities across teams, locations, and workflows.

From simple task creation to advanced rule-driven automation, MX supports the full lifecycle of work management while allowing organizations to tailor workflows to their unique operational requirements.

Key capabilities include:

Work Planning & Workflow Design

• Work and task templating

• Advanced workflow and process modelling

• Workflow-sequence based dispatch

• Automated work creation from scheduled triggers or operational events

• Customer-specific work creation rules and configuration

Intelligent Automation

• Rule-based automated resource allocation

• Expert system rulesets configurable to organizational requirements

• Weather-aware task creation and operational planning

• Automated work generation from MX+ form submissions

Dispatch & Resource Coordination

• Resource allocation and field dispatch

• Routing-based dispatch optimization

• ETA and time-to-target calculations

• Location-aware work status updates

Operational Integration

• Workflow integration with mobile forms and field data capture

• Public delivery and status notification capabilities

• Bill of Lading (BOL) generation

• Integration with external work management systems

Advanced Workflow Augmentation

• Transformation of simple work requests into complex, multi-stage workflows

• Integration of operational data, rules engines, and automation to create highly adaptive work processes

Example Deployment

• New York City Street Work Coordination