Talk to the team

Workforce Management

Managing personnel, subcontractors, and public participants is a critical component of modern operational workflows. In complex and rapidly changing environments—such as disaster response, infrastructure operations, and large-scale field deployments—organizations must maintain accurate visibility, accountability, and communication across their workforce.

Drawing on extensive real-world experience managing highly dynamic operational teams, the MX platform provides a comprehensive Workforce Management (WFM) capability that integrates seamlessly with work management, asset tracking, and operational workflows.

Key capabilities include:

Personnel & Identity Management

MX provides a centralized framework for managing personnel identities, credentials, and access across operational environments.

  • Personnel and user account management

  • Secure identity management and ID assignment

  • Barcode-enabled personnel identification

  • Secure handling of sensitive PII data

Certification & Compliance Management

Ensure personnel are qualified for their roles and maintain compliance with regulatory or operational requirements.

  • Role-based certification requirements (e.g., CDL certification for drivers)

  • Automated enforcement of certification documentation

  • Tracking and reporting of certification status

  • Integration with operational workflows to ensure only qualified personnel are assigned to tasks

Digital Badging & Access Credentials

MX provides flexible badging and credentialing systems for secure workforce identification and site access.

  • Physical ID and access card generation and printing

  • Digital eBadging via the MX+ mobile application

  • Badge delivery through email, SMS, or WhatsApp

  • Apple Wallet and Google Wallet credential integration

  • NFC-enabled wristbands and access cards

  • Dynamic badge issuance and revocation

  • Location-aware badge activation for secure operational zones

  • Customer and project-specific badge template customization

Workforce Accountability & Access Control

Maintain real-time awareness of personnel presence, movement, and operational participation.

  • Personnel scan-in / scan-out systems

  • Configurable access control and scan rules

  • Self-scan verification using the MX+ mobile application

  • Facial recognition validation using MX:Vision AI

  • Location-aware self-scanning capabilities

  • Automated generation of ICS-214 activity logs for operational reporting

Workforce Portal & External Participation

MX enables controlled participation of subcontractors, partners, and external organizations.

  • Self-service workforce portal for subcontractors, third-party partners, and public participants

  • External organizations can manage their own personnel records within controlled project environments

  • Secure onboarding workflows for external personnel

Personnel Location Awareness

MX provides configurable personnel location tracking for operational safety, coordination, and situational awareness.

  • Advanced offline-capable location tracking via the MX+ mobile application

  • Integration with third-party tracking services (e.g., SpotX)

  • Secure and configurable location tracking rulesets

  • Automatic enable/disable controls for sensitive environments

Workforce Communications

Integrated communication infrastructure ensures that teams receive timely and relevant operational information.

  • Project and team-based message boards

  • Intelligent messaging and alerting system including:

    • Role-based messaging

    • Project or team targeted communications

    • Automated read-receipt monitoring for critical safety notifications

  • Multi-channel delivery including:

    • SMS

    • Email

    • MX+ push notifications

  • Automated weather alerts (e.g., lightning stand-down notifications)

  • Location-based alerts to personnel in specific operational zones

Team & Resource Group Management

MX enables flexible team organization to support operational planning and dispatch.

  • Team and resource group management

  • Integration with Work Management for automated resource allocation

  • Dynamic assignment of personnel to operational roles and tasks

Learning & Training Management

MX includes an integrated Learning Management System (LMS) to support workforce training and operational readiness.

  • Extensive built-in training materials

  • Support for customer-specific training programs

  • Multiple learning formats including videos, quizzes, and structured courses

  • Automatic course enrollment based on job roles

    • Example: fuel truck drivers automatically enrolled in fuel safety training modules

  • Certification workflows to verify competency and compliance

  • Training progress tracking and reporting